Here is a roadmap to help yourself and your church, though the Biblical process of solving problems!
As a pastor, I sometimes get involved with every kind of conflict imaginable, from business disputes, personality clashes, monetary discord, land rights, probate, parent teacher issues, and of course, the most common, marital. I leaned over the years, not so much from my degrees in psychology but, rather, my pastoral experience, how to talk my way out of problems.